Privacy Policy

This website ("Site") is operated by AiOpeak Technology Services. Our company, acting as the data controller under the Personal Data Protection Law No. 6698 ("KVKK"), has the following contact information: — Trade Name: AiOpeak — Address: Caferağa Mah. Şifa Sok. No:19 Moda, Istanbul — Email: info@aiopeak.com — Phone: +90 (216) 606 4 424

When you use our site, the following personal data may be processed: a) Contact Form: Name surname, email address, phone number (optional), company name (optional), message content. b) Newsletter Subscription: Email address. c) Technical Data: IP address, browser type, operating system, visit duration, and page view information (via cookies). d) Chatbot: Messages and queries you send via Chatbot.

The collected personal data is processed for the following purposes: — Communicating with you and responding to your requests — Sending newsletter, blog post, and product updates (only with explicit consent) — Improving the performance and user experience of our site — Fulfilling legal obligations — Security and fraud prevention Your data is not used outside of the purposes stated above; it is not shared with third parties for commercial purposes.

Within the scope of Article 5 of KVKK, your personal data is processed under the following legal grounds: — Explicit consent (newsletter subscription, marketing communications) — Establishment or performance of a contract (project/service requests) — Legitimate interest of the data controller (site security, fraud prevention) — Legal obligation (tax, legal retention obligations)

Your personal data is retained for the period required by the processing purpose; it is deleted or anonymized after this period expires. — Contact form data: 2 years — Newsletter subscription data: As long as the subscription is active + 6 months after cancellation — Technical and log data: 90 days — Data requiring legal obligation: Throughout the relevant legislation

Your personal data may be shared with third parties only in the following cases: — Service providers: Technical infrastructure providers such as email delivery (SMTP), reCAPTCHA (Google); these providers can only access data for the purpose of providing services. — Legal obligation: Upon requests from authorized public institutions. Your data is not shared with any third party for marketing purposes without consent.

Three categories of cookies are used on our site: a) Necessary Cookies: Essential for the core functionality of the site (session management, security). These cookies cannot be disabled. b) Analytical Cookies: Used to anonymously collect site usage statistics. Your consent is obtained upon your first visit to the site. c) Preference Cookies: Used to remember your language and user preferences. You can manage your cookie preferences from your browser settings.

In accordance with Article 11 of KVKK, you have the following rights: — Learning whether your personal data is processed or not — Requesting information if it has been processed — Learning the purpose of processing and whether it is used appropriately — Knowing the third parties to whom it is transferred domestically or abroad — Requesting correction if it is incomplete or incorrectly processed — Requesting its deletion or destruction — Requesting notification of correction, deletion, or destruction operations to third parties — Objecting to a result against you due to processing solely by automated systems — Requesting compensation for damages arising from unlawful processing To exercise these rights, you can send an email to info@aiopeak.com.

If you are subscribed to the AiOpeak newsletter, you can cancel your subscription by clicking the "Unsubscribe" link at the bottom of every email or by sending an email to info@aiopeak.com. Newsletter emails will be stopped within 3 business days at the latest after the cancellation process.

The following technical and administrative measures are applied to ensure the security of your personal data: — HTTPS / SSL encryption — Encrypted database connections — Secure cookie configuration (HttpOnly, SameSite, Secure) — Access control and authorization management — Regular security updates

This Privacy Policy may be updated from time to time. Information will be provided on the site in case of significant changes. You can always find the current version of the policy on this page. Last update date: March 2025

For questions regarding our privacy policy or the processing of your personal data: — Email: info@aiopeak.com — Phone: +90 (216) 606 4 424 — Address: Caferağa Mah. Şifa Sok. No:19 Moda, Istanbul You reserve the right to apply to the Personal Data Protection Authority (KVKK): www.kvkk.gov.tr